FAQ
A: Proper care of your jewelry ensures its longevity and keeps it looking beautiful. Here are some tips for maintaining your jewelry:
- Remove jewelry when showering or swimming.
- Handle jewelry with care and clean it regularly with a soft cloth.
- Store jewelry in a sealed bag or box in a dry, dark, and cool place.
- Avoid wearing jewelry while performing sports activities.
- Remove your jewelry before using household cleaners, swimming in chlorinated water, or applying lotions and perfumes. These chemicals can cause discoloration or damage to your jewelry.
A: Our earring posts are made of sterling silver, so they may bend slightly during use. You can gently straighten the posts with your fingers. The material is soft and easy to adjust, but please handle it with care to avoid breaking or damaging it.
A: We accept major payment methods including Visa, MasterCard, PayPal, and American Express.
A: Orders are typically processed and shipped within 1-3 business days. Delivery times vary depending on the destination.
A: If you are not satisfied with your purchase, you can request a return or exchange within 30 days of receiving the item. Please refer to our return policy for more details.